1. Who we are
Noliky (“Noliky”, “we”, “us”) is an independent software business that builds apps for Shopify stores. We are responsible for the personal information described in this policy. You can contact us about anything in it at hello@noliky.com.
This policy explains how we collect, use and protect information when you visit noliky.com (the “Website”) and when you use our apps for Shopify, including Noliky Ad Savings (the “Apps”).
2. Information we collect on our Website
- Contact information: when you email us, we collect the details you provide, such as your email address and store URL.
- Analytics: we use privacy-friendly, cookie-free analytics (Cloudflare Web Analytics) to understand overall website traffic. This does not use cookies or track you across other websites.
3. Information our Apps access
When a merchant installs a Noliky App and chooses to connect accounts, the App may access:
- Shopify store data: such as shop details, products, collections, and order information needed to calculate sales by landing page and traffic source (for example order totals, dates, landing page and referral source). We do not need, and aim not to store, customer names, emails, addresses or payment details.
- Google Ads data: such as campaigns, keywords, search terms, costs, clicks, conversions and conversion values. If you approve a recommended change, the App may also make that specific change in your Google Ads account on your behalf.
- Google Search Console data: such as search queries, pages, positions, clicks and impressions.
We only access accounts you explicitly connect, and you can disconnect them at any time.
4. How we use information
- To provide the Apps’ features: analysing ad spend against organic performance, generating recommendations, applying changes you approve, and measuring results.
- To operate, maintain, secure and improve our services.
- To contact you about your account, support requests, and (if you asked us about it) early access.
- To comply with legal obligations.
We do not sell personal information. We do not use data received from Google or Shopify for advertising or to build profiles for third parties.
5. Google API Services — Limited Use
Noliky’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
6. AI processing
Our Apps use third-party artificial intelligence providers to generate plain-language explanations and recommendations. We send only the minimum, mostly aggregated performance data needed for this purpose (for example spend, rankings and sales totals for a keyword or page), not customer personal data. We only use AI providers under commercial terms that do not allow them to use this data to train their models, and that limit how long they keep it.
7. Service providers (sub-processors)
We use trusted providers to run our services, such as hosting and database providers, email providers, analytics providers and AI providers. They process data only on our instructions. Current providers:
- Cloudflare: website hosting, security and analytics.
- Zoho: email.
Before our Apps launch, we will add the providers we use to host the Apps, store their data and run AI processing to this list, and update the “Last updated” date.
8. Data retention
We keep App data while your App is installed and for up to 30 days after uninstall or disconnection, after which it is deleted, unless we must keep it longer by law. Emails you send us are kept for as long as needed to respond and follow up, or until you ask us to delete them. When Shopify notifies us that a store has uninstalled or requested data deletion, we process that request as required by Shopify.
9. Security
We use industry-standard measures including encryption in transit (HTTPS), encryption of stored access tokens, and access controls. No system is 100% secure, but we work to protect your data.
10. International transfers
Our providers may process data in countries outside your own, including the United States and the European Union. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
11. Your rights
Depending on where you live (for example under the UK GDPR, EU GDPR or US state privacy laws), you may have rights to access, correct, delete, or restrict use of your personal information, and to object or withdraw consent. To exercise these rights, email hello@noliky.com. You may also complain to your local data protection authority.
12. Children
Our services are intended for businesses and are not directed at children under 16.
13. Changes
We may update this policy. We’ll change the “Last updated” date and, for significant changes, notify merchants using our Apps.
14. Contact
For any questions about this policy or your personal information, email hello@noliky.com.